Shipping Policy
Shipping Policy
Thank you for shopping with HK Collective! Please review our shipping information below.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods & Delivery Times
Standard Shipping (Free): 15-30 business days
Please note that delivery times are estimates and may vary depending on your location, customs processing, and other factors beyond our control.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this number to track your package's journey to your doorstep.
International Shipping
We ship worldwide! International orders may be subject to customs duties and import taxes, which are the responsibility of the customer. Delivery times for international orders may vary by country.
Shipping Delays
While we strive to deliver your order on time, please be aware that shipping delays can occur due to:
- Customs clearance procedures
- Weather conditions
- High volume periods (holidays)
- Remote delivery locations
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at your support email. We will work with you to resolve the issue.
Questions?
If you have any questions about shipping, please don't hesitate to contact our customer support team.